Business Systems Manager
Andrew started life at the Sports Office as a Sports Officer in 2002. He has worked in a number of leisure industry related roles, his current role is as Business Systems Manager which incorporates business systems, business administration and support all teams across the service. He has a keen eye for customer service and oversees many functions that impact on customer interactions.
Nikki has worked at the University for almost 9 years, firstly as a Customer Service Advisor then joining the Sports Administration office in 2017. In her current role she is responsible for sports membership and financial administration.
Bussiness Support Officer
Business Support Officer - Sports Bookings
Ben is new to the Business Support Team, joining in March 2021, but he has worked in the Operations Team for a few years so has great knowledge of customer service and operational services. Ben is also Pool qualified and helps with our lifeguard qualifications.
Ben is actually one our dedicated Customer Service Team members but has been helping within the Sports Bookings role for the last 18 months. If he's not behind the desk he can be found on the basketball court honing his skills!