COVID-19 Update
Roadmap to Reopening
Like you, we are pleased to have reached Step 4 on the Government's roadmap. As a University we are considering this in line with further DfE guidance and we are extremely grateful for your ongoing support whilst we work through these changes. Over the coming weeks we will start to relax our restrictions, we appreciate your patience.
From Monday 19 July, all current systems and restrictions will remain in place but we will work towards relaxing these as soon as possible. Our booking systems will be adjusted to take into account additional places that can immediately be made available in sessions and we will confirm further changes in due course. Included in this will be; revisions to numbers in sessions, opening of changing rooms, removal of one way systems, relocation of gym equipment and fitness studios, restart of junior programmes. Thank you for your support and look forward to providing you with greater opportunities to use the superb facilities soon.
Please keep an eye on this page and also the Questions/Answers/Update page.
- The Russell Seat Fitness Centre at the Sports Park is open, online fitness classes will continue, on-site fitness classes at the Sports Park are availabe (reduced timetable), the Outdoor Pool (Streatham Campus) is open, some of our outdoor pitches are available to our regular management bookings following strict guidelines.
- St Luke's Sports Centre will remain closed for now whilst we work through the latest guidelines
- We are working through the latest Government update and with UK Active and National Governing Bodies of Sport to ensure we continue to follow best practice and consdering the safety of the entire University of Exeter community. We will communicate what other facilities will reopen as soon as possible.
- Membership is available from the Sports Park reception and online
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General FAQs
Welcome back! We are following a phased plan across our sporting estate to ensure the safety of our customers and staff.
How long will the Outdoor Pool be open for?Cornwall House, our outdoor pool on the Streatham Campus opened on 3 April and we are planning to open until mid / end September. The opening is weather and demand dependant.
When can I use the gym?
The Russell Seal Fitness Centre in our Streatham Sports Park is open 7 days a week. Please see our published opening times and book your slots online. We are looking to reopen St Luke's Sports Centre in the coming months.
Please select the Membership section above to find the relevant questions and don't forget to keep an eye on your emails.
What has happened to my swimming DD payment?
All Swim School DD's are currently frozen and we will be in contact to confirm dates soon.
How can I carry on with some home activity provided by you at home?
We have classes and WOD's daily online which can be found at https://fixr.co/organiser/241194645 (Use Google Chrome for a quicker checkout)
We will continue to share health and fitness content on our University of Exeter Sport facebook page and health and fitness group. https://www.facebook.com/groups/503479397209559 please follow this to keep in touch.
How can I contact you?
Please email us:
for membership and Swim School payment enquiries: sportsadmin@exeter.ac.uk
for general enquiries: exetersport@exeter.ac.uk
for Student Sport enquiries: auadmin@exter.ac.uk
My membership is frozen, what happens next?
Please see your member enewsletter and/or the membership page for full information. We have extended the free freeze offer until 31st August 2021, so if you are currently frozen you will remain so unless you ask us to restart your membership and payment.
How do I book a gym session?
All bookings go through our online booking system - please sign in and book through here, or call our reception desk. Please ensure you attend the sessions you have booked and cancel if you can't make it to allow other members the chance to attend.
How do I attend the Outdoor Pool? Is it drop-in or do I have to book?
You will need to book a slot in advance and pay online. The outdoor pool at Cornwall House will not be accepting any cash on the day, although the card payment machines will be available. Head over to our online bookings page and look for the SWIM SESSIONS under sessions. Check out the Outdoor Pool timetable first so you know what session you are looking for - remember that the maximum numbers are limited this year so please ensure if you book that you attend or cancel in advance or we may levy a fine.
Membership
Your membership will remain frozen (if you are on the extended freeze) until you ask us to restart the membership and payments. Please check your enewsletter for the full information. You can restart as soon as you like - just let us know, but we have extended the freeze until 31st August 2021.
Member updates
We send regular all members e-newsletters via our communication portal, so it is essential we have the correct email for you. If you are not receiving them please let our Sports Admin Team know and we'll get this sorted for you.
Student Membership
All students who have paid for any closure period will have been refunded through the University Finance Team.
Swim School enewsletter 21 July 2021
UoE Student: Member enews 29 June 2021
Student Enews 24 May - Membership for 2021/2022
Student Member e-newsletter 16 May 2021
Staff Membership
- If you paid in full for 12 months we added missing months on to the end of your membership
- If you pay monthly by Salary this has now restarted at the discounted rate
- If you pay monthly by DD these have now restarted at the discounted rate
- If you have a bolt-on paid by DD or Salary these will also have restarted
UoE Staff Enewsletter 21 July 2021
UoE Staff: Member enews 29 June 2021
UoE Staff Member e-newsletter 16 May 2021
Staff and Public Member November 2020 lockdown update
Community Membership
- If you paid in full for 12 months we added any missing months on to the end of your membership
- If you pay monthly by DD these have restarted at the discounte rate
- If you have a bolt-on paid by DD these will also have restarted
Tennis Courses
Players on the Spring Term 2020 Coaching Programme
Thank you for being part of the Tennis Coaching Programme and your continued patience whilst we plan for reopening. If you have any questions about the Coaching Programmes or your payments please contact the Sports Admin Team. For those who didn't quite finish the Spring 2020 Programme we will look to get you involved very soon.
Tennis Courts
The Tennis Courts (Indoor and Outdoor) are currently closed for casual bookings.
Swim School
General Information
Like you, we are pleased to have reached Step 4 on the Government's roadmap. As a University we are considering this in line with further Department for Education guidance and we are extremely grateful for your ongoing support whilst we work through these changes. Over the coming weeks we will start to relax our restrictions, we appreciate your patience. We hope to have the Swim School open again soon.
We will be in contact with everyone with more information over the coming weeks. We are working through our operational plan including access flow through the building, changing access, viewing & parent waiting areas as well as reviewing lessons.
Thank you for your support and look forward to welcoming you back soon.
E-newsletters
Swim School enewsletter 21 July 2021
Swim School: enews 29 June 2021
Swim School e-newsletter 16 May 2021
Swim School Enews 26 March 2021
Student Sport
We appreciate this is not quite the sporting year you (and we) had in mind!
Follow the relaxtion of restrictions during the Easter period, we were able to restart student sport activites on 29th March and we thank you all for adhering to safe training plans.
If you are a student interested in partcipating in our Easter/Spring Break sport participation activity, please click here to book onto both online and In-Person activity. We are also running our Press Pause and Walk and Talk Campaign, both these campaigns include walking and running routes around campus. If you are on campus, please remember hands, face, space. The COVID-19 secure measures that were established last year are still in place and remain effective. Colleagues in the ‘Here to Help’ team can support you if you have any queries or wish to report concerns.
The situation regarding restrictions for sport and activity is changing all the time, so please make sure you check the latest government guidelines regularly.
We are busy preparing and are very much looking forward to welcoming you back into our facilities and programmes as soon as feasibly possible but the safety and well-being of our students and staff has to be at the forefront of our minds and we are carefully planning our approach to reopening.
- Planning a safe approach to reopening facilities in line with Government recommendations and social distancing guidelines, working with the industry body UK Active to ensure we consider all areas and deliver best practise.
- Reviewing our student sports club and performance squad timetable and numbers, considering social distancing and the cleaning of the equipment and spaces between sessions.
- Working closely with BUCS and NGB’s to understand what a return to play will mean in each sport.
We understand you may still have questions, so please do send these over to us so we can respond fully; auadmin@exeter.ac.uk or sportsperformance@exeter.ac.uk
Through this challenging period it has been great to see all the innovative ways our clubs, teams, members and student athletes have remained physically distanced yet stayed socially connected. Check out what some of them have been up to in our latest news story!
We know you are all eager to get back, as are we and we thank you for your continued understanding and patience. We look forward to seeing you again in the very near future. Stay safe, stay healthy and look after yourselves and each other.
Update can be found here for full details.